Practice management for SA firms that live in their inbox and on WhatsApp.
Pulse reads and matches client email, drafts replies, keeps CIPC and VAT work on schedule, and puts your WhatsApp conversations next to the job.
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International tools weren't built for your firm.
Accounting practices in South Africa deal with CIPC annual returns, SARS compliance, CC members, trust deed requirements and local entity types that international practice tools simply don't know about. You end up spending more time configuring workarounds than doing actual work.
No CIPC integration
Global tools have no concept of CIPC. Company lookups, director data, and annual return tracking require manual effort.
Wrong entity types
SA firms deal with Companies, CCs, Trusts, Sole Props, and NPOs. Most international tools only know 'Company'.
Email chaos
Client emails get lost in inboxes. Following up, logging correspondence, and creating tasks from emails is manual and error-prone.
Why firms choose Pulse
Built around how SA practices actually work.
Your inbox, sorted by client.
Pulse connects to each staff member's Microsoft 365 mailbox, matches every email to the right client, flags what's urgent and drafts a reply you can send from Outlook.
Microsoft 365 only for now (not Google Workspace).
WhatsApp built in, with LedraDesk.
Staff get WhatsApp alerts for new and overdue jobs and urgent client email. LedraDesk gives the firm a shared WhatsApp inbox, with assignment, handoff, internal notes and full history, inside Pulse.
Uses your firm's own WhatsApp Business number. Meta message costs are passed through at cost.
SA set-up work, done for you.
CIPC company and director lookups, SA entity types (Company, CC, Trust, Sole prop, NPO), and monthly VAT jobs created automatically.
A branded client take-on portal.
New clients onboard on your firm's own domain: CIPC prefill, document checklist, summary PDF and welcome email.
What's included
Everything else your practice needs.
Jobs and checklists
Jobs for AFS, VAT, tax, payroll, secretarial and advisory work, in kanban or list view, with checklists per job.
Time logging and reports
Log time against any job. Weekly timesheets, staff workload and hours-by-category reports.
Partner dashboards
Partner dashboards and an operational risk map, so you can see what's at risk before it's late.
AI bank-statement processing
Turn client bank statements into usable data without retyping them.
In-app staff manual
A built-in manual so new staff learn the firm's way of working inside Pulse.
Who Pulse is for.
Firms with 5–25 staff on Microsoft 365
Get organised without enterprise pricing or enterprise complexity.
VAT-, CIPC- and secretarial-heavy practices
Recurring statutory work created and tracked on schedule, client by client.
Partners who need oversight
A live view of every job, every client and every team member's workload.
What Pulse doesn't do yet
Pulse doesn't file to SARS eFiling or invoice your clients yet. Most firms keep their existing billing and eFiling alongside it. Ask us about the roadmap.
Pricing
From R349 per user a month
Prices are final. Dear Ziva (Pty) Ltd is not a VAT vendor, so no VAT is added.
See full pricing →